Privacy Policy
Effective Date: January 7, 2026
Radiant Eternity (“Radiant Eternity,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you interact with us online, at events, or by text message (SMS/MMS), including when you submit testimonies, photos, or videos.
1) What we collect
We may collect:
- Contact information: name (if provided), phone number, email, city/state.
- Message content: your testimony text, and any photos/videos/audio you send.
- Event-related details: the event name/date, and notes you include.
- Technical data (website): IP address, browser type, device info, and analytics data (if enabled).
- Communication preferences: opt-in/opt-out status for text messages.
2) How we use your information
- Receive, review, and respond to testimonies and questions
- Provide event support and ministry updates you request
- Improve our communications and event operations
- Maintain safety, prevent abuse/spam, and enforce our policies
- Meet legal or compliance requirements
3) Testimonies and media submissions
When you submit a testimony (including photos/videos), you understand:
- We may review submissions before sharing publicly.
- If you grant permission, we may use submissions in ministry communications (service videos, social media, website, printed materials, or presentations).
- We try to avoid sharing sensitive personal details. Please don’t include information you wouldn’t want made public.
Permission to Share: Unless you clearly give permission, we will treat your submission as private/internal. Text “YES SHARE” to grant permission for public use of your submission, or “NO SHARE” to keep it private/internal.
4) Text messaging (SMS/MMS)
Messages and data rates may apply. Message frequency may vary. Respond HELP for help and STOP to cancel. If you text us, your mobile number and message content are processed to deliver and manage the conversation. Photos/videos you send (MMS) may be stored by our messaging provider and by Radiant Eternity for ministry purposes.
Opting out: Text STOP to stop receiving texts. Text HELP for help.
5) Sharing your information
We do not sell your personal information. We may share information with:
- Service providers who help us operate communications and technology (for example, SMS platform providers). They process data on our behalf under their own terms/policies.
- Legal/required disclosures if needed to comply with law, respond to lawful requests, or protect rights/safety.
- With your permission when you explicitly authorize public sharing of your testimony/media.
6) Data retention
We keep information only as long as needed for ministry operations, recordkeeping, and legal obligations. Opt-out records are retained to respect your preferences.
7) Your choices and rights
- Request access, correction, or deletion of your information (where applicable)
- Withdraw permission to share a testimony publicly
- Opt out of SMS anytime by texting STOP
To request changes or deletion, contact: reuben@radianteternity.org
8) Children’s privacy
Radiant Eternity is not directed to children under 13. If a parent/guardian believes a child has provided personal information, contact us and we will work to delete it.
9) Security
We use reasonable safeguards to protect information, but no method of transmission or storage is 100% secure.
10) Links to other sites
Our site or messages may link to third-party sites. Their privacy practices are governed by their own policies, not ours.
11) Changes to this policy
We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest version.
12) Contact us
Radiant Eternity
PO Box 6227, Aiken, SC 29804
Email: reuben@radianteternity.org
Phone: 803-522-2362